Best Ways To Manage A Sales Team
Being a leader of a sales team means that you have to adopt different leadership style to effectively manage your team. It is important for a leader to take the appropriate measures to ensure that the sales team achieves their target.
You should ensure that you are an approachable person. There will be times where you will need to hold your sales team members and yourself accountable for our actions and statement.
New managers often make a few mistakes. Accept that you are not always right and admit that to your team members. Avoid behaving like you have solutions to all problems, some members of the team will try to come up with problems so that they can see you solve them. As manager you can easily create a bond of mutual respect with your team if you create transparency between you and your team.
One of the mistakes you might do, especially if you were previously a sales person is telling your team what to do. You would be making an effort to direct them to the direction you perceive as the best for the situation you are in. However, directing your team members on regular basis will hinder them from coming up with unique solutions to the challenges they are going through. You will not be building a sales team rather you will be building clones of yourself.
While making a multiple of copies of individuals who are like you might sound a great idea-after all, you have succeeded-it is a trap. Having a team whose members have different ideas on how to solve a problem would be better. There are various styles that can be used to effectively manage your team. Each style should be used at its right time and place.
One approach that you can use when faced with a problem is the consultative approach. Ask your team. You should not be the one to say what you do. See what their views about a situation, customer or account are. Ask your team how they want to solve the problem they are facing and how you can help them.
Initially, your team members may be surprised by the way you are handling your management, and at first, they might not know how to act. If your predecessor was a directive manager, this will undoubtedly happen. However, keep motivating them to be free to come up with possible solutions to problems they could be going through. With time, you will not only see how they think and operate but also you will have helped them to develop problem-solving skills and this make them appreciate your work.